All freight deliveries will require a signature for release. Please note all our free deliveries are curbside, which means your item(s) will be delivered to the curbside, driveway or near your building. This process usually takes 1 to 3 business days. Please note if you are shipping your items to one of the aforementioned locations, the additional shipping fees might be assessed after the order is reviewed by our Fulfillment Department. Interior Doors ($240 flat shipping fee on any number of doors that are shipped together)Īdditional shipping fees will apply to shipments to Alaska, Florida Keys, Hawaii, Puerto Rico, US Virgin Islands and other territories accessible only by boat or by air (Nantucket, Martha’s Vineyard, etc.).Select Tubs under a certain price point ($150 shipping fee per item).American Standard and Duravit Tubs ($150 shipping fee per item).American Standard and Duravit Toilets ($99 shipping fee per item).Exceptions include but are not limited to: All exceptions will have a shipping fee listed on the product page. If your refund is approved, then it will be processed to your original payment method within 5-7 working days.Ĭan I change my existing order? Once you have placed an order, unfortunately you won’t be able to make any changes to your products in the origial order, but our experts are always here to help and secure your order processing stages from the beginning till the end.We offer FREE SHIPPING on most orders over $99 in the 48 contiguous United States. And we will also notify you of the approval or rejection of your refund. * or alternatively you can return through your own preferred carrier * all returns must be made within their original packaging * the return fee is per item, each additional item for collection is £15 * a return fee will still be charged if the carrier collection is missed To return please email (if applicable) Once your return has been received and inspected by our experts, we will send you an email to notify you that we have received your returned item. Product(s) Total Value: £150 or more, Return Cost: £60* or more And the return costs would be dependent on your item values: (We require proof for faulty or incorrect items e.g photos or videos)īut when you have received the products and would like to change your decision or cancel the order after delivery, some return costs will be applied. If any product you receive is faulty or incorrect, we are happy to offer you free of charge for the return costs. As a result, we provide a 30-day return policy on all items and hope that our customers have a pleasant shopping experience. Thank you.īathroom Deco values its customers and wants you to be happy with your purchase. Otherwise, we will inform you that there will be a surcharge on your order. Please kindly get in touch with us: ordering from these areas. Scottish Highlands, Scottish Offshore Islands, N.Ireland, Channel Islands, Isle Of Wight, Isle Of Man and the following postal code areas: BT, FK, KA (1-26, 29, 30), PA (1-19), PH, AB, IV, KW (1-14), PH (19-40, 49, 50). * However, an additional delivery surcharge will be apllied to the following areas: Before shipment, your orders will be thoroughly examined and wrapped.Īll the products on our website are free shipping. Because we cherish each of our clients, your items will be well-cared for by our warehouse professionals, who will ensure that they are carefully packaged in accordance with our stringent and professional standards. We provide free UK mainland delivery through our long-standing connections with UPS, Yodel, Parcel Force, DPD, FedEx, DHL, and other major international carriers. Bathroom Deco is always working to provide exceptional and trustworthy delivery services to our loyal clients.
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